General Information

We want communication with parents to be as open, regular and informative as possible. We want parents and children to feel welcome and comfortable in their new environment.

Mamas Childcare
Mamas Childcare


Please remember to sign your child in and out each day on the forms provided at front desk. There is a parent communication book at front desk, this book is up-dated regularly with Centre information and photos for you to read and admire.

Please ring or email the Centre if your child will be absent through illness, so that we are aware of anything that is going round. Please leave a message – as we may be busy with the children.

You will provide all the food for your child, in the named lunchbox provided by the Centre. Please ensure that there is an adequate amount for the length of time your child attends the Centre.
Children need enough for morning tea, lunch, afternoon tea and a pre-tea snack served around 5pm. We promote being a NUT FREE Centre, this includes muesli bars. We do have children attending the Centre with nut allergies.

You will also provide the formula or milk that you wish your child to be fed. Formula should be made up and sent along in named bottles, or with the measured water in the bottle and the measured powder in a separate container for the teachers to mix. The Centre provides water for the children to drink at meal times and if they are thirsty during the day.

You are asked to provide adequate clothing for your children that will enable your child’s full participation in physical activity in all weathers. “There is no such thing as bad weather, only bad clothing”. Also remember our programme will include paint and clay!! Please send a change of clothes each day as sometimes children have a toileting ‘accident’, or get wet with the water etc.

If your child requires medication of any kind please ensure you have signed it in on the Medication List in your child’s classroom, and place in the medication container or in the fridge.

While we welcome your child’s favourite toy or cuddly, particularly during the settling in process, we ask that aggressive toys such as guns and swords remain at home.

Our teachers are always willing to discuss your child’s progress with you, this can be an informal discussion when you drop off or pick up, or we can arrange a time for you to have some uninterrupted time with your child’s primary caregiver or key teacher. You are always welcome to read and discuss your child’s Journey of Learning book with any of the teachers, and be involved with the goal setting for your child’s education.

Our Centre will undertake both planned and spontaneous self-reviews throughout the year as we continually seek to improve our practice in relation to teaching and learning, curriculum, leadership and governance, and management to ensure positive outcomes for children.

These reviews can be triggered by any number of factors for example health/safety issues, regulatory requirements, concerns raised by whānau, staff or children, or an appreciation of what we do well motivated by a desire to make it great. If there is any aspect of our Centre that you feel you would recommend to be reviewed, please do not hesitate to discuss it with the Manager.

We all look forward to working with you and your child.

Dianne and The Teaching Team

Mamas Five Mile Childcare

Level 1, 30 Grant Road, 5 Mile Retail Centre, Frankton, Queenstown 9371
Get directions with Google Maps

Open 7 Days

Weekdays: 7:30AM - 5:30PM (later pickups can be arranged)
Weekends: times to be confirmed